custom invitations and designs for weddings & special events

graphic design for nonprofits
& businesses

W H A T   T O   E X P E C T

+ After we discuss your custom design, you'll receive a formal quote with all the details - be sure to read it carefully and in full. You can request changes to the quote or accept it as is. Once you accept the quote, a 50% nonrefundable deposit request will be sent to your email. Once the deposit is paid, your project is officially underway. How exciting!

+ You will receive a watermarked PDF proof for you to review and approve or make changes to - our pricing includes 1-2 revisions of your project (so be sure to have everything together at once when you send us your edits). Further revisions are charged at an hourly rate.

+ When we assemble, postage is automatically added to your order. You will see this as a line item on your quote.

 

+ Once your design is approved, we will request the final 50% payment via email. After payment is received, your project moves into printing and no further changes can be made. After printing, we will assemble (if that's part of our agreement) and mail out via USPS Priority Mail. All orders are shipped, unless you request to pick up in Statesville, NC. If you prefer pick up, please specify before paying shipping on your order.

+ D
ue to the nature of our what we do, no returns or refunds on customized orders. The proofing process is VERY important, please pay attention when reviewing your order and design.

+ Cash (for locals), certified checks and credit cards are all accepted, as well as PayPal. 

 

 

H O W   W E   W O R K 

+ You will receive a formal quote after we discuss your project. You can request changes to the quote or accept it as is. Once you accept the quote, a 50% nonrefundable deposit request will be sent to you via email. Once your deposit is paid, your project is officially underway. 

+ You will receive a watermarked PDF proof for you to review and approve or make changes to - our pricing includes 2-3 revisions of your project. Further revisions are charged at an hourly rate.

+ Digital files will always be sent to you with a watermark. If you would like to purchase the PDF file so you can print on your own, that's charged additionally.

+ Once your design is approved, we will request the final 50% payment via email. After payment is received, your project moves into printing and no further changes can be made. After printing, we will mail out via USPS Priority Mail, unless you are local, or request to pick up in Statesville, NC. If you prefer pick up, please specify before paying shipping on your order.

+ Due to the nature of our what we do, no returns or refunds on customized orders. The proofing process is VERY important, please pay attention when reviewing your order and design.